Evening Times Help & FAQs

Complaints - Who To Contact

The Evening Times adheres to the Editors' Code of Practice, which you can find at www.ipso.co.uk  We are regulated by the Independent Press Standards Organisation.  Complaints about stories should be referred firstly to the Editor by email at: complaints@eveningtimes.co.uk or by post at 200 Renfield Street, Glasgow G2 3QB.

It is essential that your email or letter is headed "Complaint" in the subject line and contains the following information:

Your name, email address, postal address and daytime telephone number.

The newspaper title or website, preferably a copy of the story or at least the date, page number or website address of the article and any headline.

A full explanation of your complaint by reference to the Editors' Code.

If you do not provide any of the information above this may delay or prevent us dealing with your complaint. Your personal details will only be used for administration purposes.

If we cannot reach a resolution between us then you can contact IPSO by email at complaints@ipso.co.uk or by post at IPSO, c/o Halton House, 20-23 Holborn, London EC1N 2JD.

Other FAQs:

My query is urgent and I need to speak to somebody about it.

You can contact the Herald & Times Group on 0141 302 7000 and your call will be directed to the appropriate department

How do I send a letter to the editor?

Email it please to letters@eveningtimes.co.uk

How do I contact the news desk?

By email at news@eveningtimes.co.uk

How do I contact an individual journalist?

Most of our staff can be contacted using the following convention: firstname.secondname@heraldandtimes.co.uk

How can I find an article from the archive?

Our websites contain material going back to 1989 which can be accessed using these search facilities:

Evening Times: http://www.eveningtimes.co.uk/search-element-7.1471

The complete archive of the Evening Times is held at the Mitchell Library in Glasgow:
The Mitchell Library
North Street
Glasgow G3 7DN
Phone: 0141 287 2999
Fax: 0141 287 2815
Email: archives@csglasgow.org

How do I subscribe to the newspaper ?

For a postal subscription contact our Circulation Dept at:

Tel: 0141 302 7300
E-Mail: circulation@glasgow.newsquest.co.uk

How do I apply for a newsround ?

You can get all the details by phoning 0141 302 7300

How can I buy a picture that was published in The Herald / Sunday Herald / Evening Times?

You can contact our photo sales team at: photoenquiries@heraldandtimes.co.uk or go to our online photo sales service

How do I place an ad in your publications?

You should find everything you need here

How do I get my local football league results included in the paper ?

Details are here

I'm running a local event, how do I get it listed in the paper ?

Fill in the form at www.scotlistings.com and it'll be considered for inclusion; it'll also go straight onto s1play.

None of the above relates to my query.  What do I do ?

Email our customer services team at  EveningTimesCustomerService@heraldandtimes.co.uk


Have you got a story?

Contact the news desk on 0141 302 6520 or email news@eveningtimes.co.uk
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