LAYING DOWN THE LAW - on working hours, gas bills, gardening and faulty computers

QI HAVE worked for a store for more than 15 years and have always worked over my contracted hours (38).

Loading Comments
Share
Print

I have now been told I can no longer do this as I am flagging up on their Working Time Directive report.

I rely on this extra money and have offered to sign an opt-out form to state that it is me who wants to work extra.

They told me they don't accept an opt-out form. Is this possible when other employers accept them.

Please help as I am having to look for a second job.

AAn opt out from the Working Time Directive can only take place if both parties – employer and employee – agree, so one can't impose it on the other.

However, as your firm has accepted it for so long, there may be a question of contractual entitlement on your part.

With employment issues I always recommend getting specialist advice. Start with the Citizens Advice Bureau or ACAS, or go to an employment solicitor.

QI am being threatened with disconnection by the gas company for a bill that's not even in my name. It was in my late husband's name. He died in 2000.

ASomething is not right here. I suggest you get on to the customer care department of the gas company and speak to someone who can look into this.

If they are seeking payment for something that is more than 10 years old they may have no right to do so.

However, if the account was never changed over after his death, that may lead to a different outcome.

This may be one where the help of the Citizens Advice Bureau can take the burden off you a bit.

If you are an older person then also speak to Age UK (previously Age Concern and Help the Aged) tel 0800 169 6565 www.ageuk.org.uk

QAs an executor of my late father's estate, what can I claim on my expense sheet?

I have been cutting grass and trimming hedges to keep the property from falling into disrepair. There is also the use of my equipment and travel expenses.

AThese are all legitimate claims, as if you were not available or willing, a firm would have had to be brought in to do all this.

As long as you charge a moderate fee and show what has been charged for in the accounts, I cannot see how you can be faulted.

Q I tried to take back a computer I bought for my son. The shop is charging us £50 for a diagnostic check, and then will give us a quote for repair.

I would have thought any repair should be free – we only bought the PC four months ago – but I know nothing about computers.

AIf there is something wrong with the unit then any repair should be covered by your statutory rights to goods of satisfactory quality.

If you don't fee able to insist, then call your local trading standards office for advice.

You could pay the £50 under protest and, if there is a fault, seek repayment.

Block list

Commenting & Moderation

We moderate all comments on Evening Times on either a pre-moderated or post-moderated basis. If you're a relatively new user then your comments will be reviewed before publication and if we know you well and trust you then your comments will be subject to moderation only if other users or the moderators believe you've broken the rules

Moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours. Please be patient if your posts are not approved instantly.

116691

Have you got a story?

Contact the news desk on 0141 302 6520 or email news@eveningtimes.co.uk
Michelle McManus

Michelle McManus

Sussed in the City

New Year resolutions

Times Out

Entertainment

Lifestyle

TV Advert
Janice Bell

Janice Bell

You couldn’t make up half the stuff that happens to PA Janice Bell- some of the jams she gets herself into are worth a story or two.

Games news:

Putting the world to rights

Gail's Gab

Yorkhill does great work and Black Friday

Cat’s Eyes on Glasgow

Cat’s Eyes on Glasgow

Cat Cubie’s job is to find and share with you the fabulous things the city has to offer, from gigs to gastro.