The Glasgow Times is regulated by the Independent Press Standards Organisation and we seek to abide by the Editors’ Code which is enforced by IPSO. The Code is available here. Details of IPSO can be found at www.ipso.co.uk.

Complaints and requests for editorial corrections or clarifications should be referred to the editor in the first instance, who can be contacted as follows: editor@heraldandtimes.co.uk. It is essential that your email is headed “Complaint” in the subject line and contains the following information:

  • your name, postal address, email address and telephone number.
  • title of the publication concerned;
  • date of publication;
  • page number or website page address (or a copy of the story); and
  • details of the complaint.

We may ask for more detail, but once the full details have been established, we will try to resolve any complaint brought under the Editors’ Code within 28 days. If you are dissatisfied with our answer, you may then refer the matter to IPSO.

For complaints about non-editorial third party comments on website articles you should always use the “report this post” function next to the comment.

Other FAQs:

My query is urgent and I need to speak to somebody about it.

You can contact the Herald & Times Group on 0141 302 7000 and your call will be directed to the appropriate department

How do I send a letter to the editor?

Email it please to letters@glasgowtimes.co.uk

How do I contact the news desk?

By email at news@glasgowtimes.co.uk

How do I contact an individual journalist?

Most of our staff can be contacted using the following convention: firstname.secondname@heraldandtimes.co.uk

How can I find an article from the archive?

Our websites contain material going back to 1989 which can be accessed using these search facilities:

Glasgow Times: http://www.glasgowtimes.co.uk/search-element-7.1471

The complete archive of the Glasgow Times is held at the Mitchell Library in Glasgow:
The Mitchell Library
North Street
Glasgow G3 7DN
Phone: 0141 287 2999
Fax: 0141 287 2815
Email: archives@csglasgow.org

How do I subscribe to the newspaper ?

For a voucher print subscription, contact subscriptions on:

Tel: 0141 302 6096
E-Mail: circulation@glasgow.newsquest.co.uk

How do I apply for a newsround ?

Call circulation on 0141 302 7302/7317

How can I buy a picture that was published in The Herald / Sunday Herald / Glasow Times?

You can contact our photo sales team at: photoenquiries@heraldandtimes.co.uk or go to our online photo sales service

How do I place an ad in your publications?

You should find everything you need here

How do I get my local football league results included in the paper ?

Details are here

I'm running a local event, how do I get it listed in the paper ?

Fill in the form at www.scotlistings.com and it'll be considered for inclusion; it'll also go straight onto s1play.

None of the above relates to my query.  What do I do ?

Email our customer services team at  GlasgowTimesCustomerService@heraldandtimes.co.uk