A VERY high proportion of my constituents live in tenements.
Tenement life is a feature of city living and one that many people love.
But sharing a building and, therefore, sharing responsibility for common parts of the building, brings with it the requirement for a factor.
Now, it's customary before being critical of the minority elements of any profession, to first point out that the majority do a great job and that it's only a small number of bad apples that tarnish the reputation of the rest.
The problem is that when it comes to factors I struggle to convince myself of that.
It's true that some are slightly better than others and that most could not be described as 'bad apples' in the sense that they set out to rip people off.
However, years of representing constituents frustrated by the service they get from their factors has convinced me that standards in the factoring business are woefully low.
People often get a very poor service - characterised by exorbitant costs, hidden extras, take-it-or leave-it estimates for work, a poor quality of workmanship procured by the factor and a less than robust attitude to complaints.
And the worst thing is that there is not very much the customer can do about it.
There is no code of conduct, no independent complaints process and, given the belief that one factor is very much as bad as another, often nowhere to go.
All of this could be about to change for the better.
Last year, the Scottish Parliament passed the Property Factors (Scotland) Act. The Act started as a private members bill, introduced by Glasgow MSP Patricia Ferguson, and it passed with the co-operation and support of the SNP government.
As of this week, property factors in Scotland can apply to an online registration scheme.
The key fact about the new scheme is that registration is not optional but compulsory - all factors and property managers will be obliged to sign up.
A new Code of Conduct will also be introduced and set out for the first time the standards of service that factors will have to live up to.
And, perhaps most importantly of all, a new robust complaints procedure will give consumers a right of recourse if they feel that a factor has failed to meet the standards expected of them. First and foremost, these changes will be good for consumers.
For the first time, they will get access to reliable information that will help them judge whether a factor provides a good service or not. And they will be able to take action through the complaints system if a factor lets them down.
But the changes will be good for factors too - in helping distinguish between the good guys and the bad and providing an incentive for more of them to be good, the rules could transform the reputation of an industry that has found itself criticised in recent years.
That can only be good for Glasgow's tenement dwellers.