A POPULAR fast food chain has introduced a table service in Glasgow's East End.

Customers at McDonald's in London Road can now have their food delivered direct to their table.

The restaurant has undergone a new and exciting transformation following franchisee Andrew Gibson’s investment in improving the experience for customers. 

The restaurant also has the state of the art, self-order kiosks. These will give customers the option of a brand new experience when choosing and ordering their food at McDonald’s. They will be able to browse the entire menu and check out the nutritional information of each meal at the same time.

Once customers have completed their order, they pay swiftly by card or contactless, and then go straight to a designated area of the counter to pick up their order or take a seat for table service.

In the kitchens, new lay-outs and increased technology means McDonald’s iconic products will be made specially to order for customers, with every burger and wrap being freshly prepared.

To complete the digital transformation, free to use tablets have been installed at some tables for customers who want to check their newsfeed and emails or play the latest games. The restaurant redesigns will also include a striking new décor to create an enjoyable space for everyone to enjoy.

McDonald’s franchisee Andrew Gibson started his career 33 years ago and now runs 15 restaurants across Glasgow, Hamilton and Ayrshire, including the restaurant being transformed on London Road.

He said: “We’re thrilled with the transformation because we’re committed to offering our customers’ more choice and good service.

“Technology has a huge role to play in all walks of life, including our customers’ eating out experience, so the new tech we’ve introduced recognises the way people live their lives today.

"The response to the changes from my team has been very positive and they are enjoying the new ways of working.

"To ensure we continue to create an outstanding customer experience, I am also continuing to invest in my people through our industry-leading training programmes and career opportunities.”

Paul Pomroy CEO, McDonald’s UK, added: “We are confident that the investment we are making will bring new and exciting changes to McDonald’s in Glasgow and across the rest of the UK.

"We’ve listened to customer feedback and know we need to modernise further in order to move the McDonald’s experience on, and remain relevant to the lives of the three million customers that we serve daily.

"Our converted restaurants will deliver a fast and easy experience, aided by digital and traditional ordering points ensuring we continue to be enjoyed by our customers.”