BUS firm First is helping improve journeys for disabled passengers.

The company is launching a video to raise awareness of its journey card scheme.

Earlier this year First launched cards which help disabled passengers communicate messages to the driver such as ‘Please speak slowly, I am hard of hearing.’

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There are also sections where the customer can write his/her own message to the driver.

First is to produce a new video showing how they work.

Stephen Brookes MBE, Transport project lead from the Disability Action Alliance said: “We widely endorse First Bus’s Safe Journey Cards and Better Journey Cards and will be working with the company on a new video.

“Right across the country we receive extremely positive feedback about the Journey Cards. 

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“Quite simply they are enabling people with disabilities, particularly those with hidden disabilities, to access the bus with greater confidence.  

“Without the cards, we know that many of our members would not use the bus and effectively become isolated.”