Silverburn shopping centre has come under fire after shoppers complained of being stuck on the top floor of the multi-storey car park due to grid-locked traffic.
Angry shoppers took aim at south side shopping centre on twitter, with families and elderly people among those stuck in the traffic.
Many complained that the cars had been at a standstill on the top floor of the multi-storey for hours.
Update: That's now an hour and a half on the fourth floor of Silverburn multistorey carpark. pic.twitter.com/ChESZUBBYT
— Craig Lin (@CraigLin) March 10, 2018
What else can you do when you’re stuck in silverburn carpark...sit back and watch Netflix. An hour and counting...
— Nicola Brown (@Nicola__Brown) March 10, 2018
I don’t understand how it’s possible to have only moved about 5 car lengths within half an hour in silverburn multistorey car park. Whyyyy is no one moving 🤔
— Rachel Maley (@rachelmaley) March 10, 2018
Trapped in this hellhole known as the Silverburn multistorey carpark.
— Craig Lin (@CraigLin) March 10, 2018
Update 2: Now Two hours on the fourth floor of Silverburn multistorey carpark. 😒 pic.twitter.com/W0w5X6vMqg
— Craig Lin (@CraigLin) March 10, 2018
A woman on the third level of .@shopsilverburn car park with 2 small kids stuck for an hour and a half. Bad organisation. Thankfully my friend and I can go back in, what’s the plan silverburn??
— Rosa Zambonini (@ROSAZAMBONINI) March 10, 2018
STV weatherman Sean Batty was among the angry shoppers who couldn't get out.
He tweeted the centre: "Stuck on the 4th floor of the @shopsilverburn multi-storey car park for 45 mins and not moved at all! Anyone got a helicopter to get us out of here?"
Stuck on the 4th floor of the @shopsilverburn multi-storey car park for 45 mins and not moved at all! Anyone got a helicopter to get us out of here? 😭🚁
— Sean Batty (@SeanBattySTV) March 10, 2018
Silverburn staff have been doing all they can to try and shift the traffic and get cars moving as quickly and safely as possible.
A Silverburn spokesperson said: "Our team are working hard to try and get everyone who is trying to exit out as quickly and as safely as possible thanks again for your patience."
Our team are working hard to try and get everyone who is trying to exit out as quickly and as safely as possible thanks again for your patience.
— Silverburn (@shopsilverburn) March 10, 2018
Avoid silverburn 😣 been stuck in the multi storey for an hour now @shopsilverburn
— Lisa Kerrdashian (@MonaLisez) March 10, 2018
Some shoppers also claimed that cars were still being allowed to enter the car park despite the fact the people stuck inside were going nowhere.
Been on the fourth floor of the multistorey carpark at Silverburn for an hour and not moved. Sort your shit out @shopsilverburn. Your staff who are trying to control the traffic have no clue.
— Craig Lin (@CraigLin) March 10, 2018
@policescotland is there anything you can do about the multi story car park at silverburn? My husband and son have been stuck there on the 4th floor for over 2 hours and not moved hardly! Its ridiculous!!!! Send traffic control or something as staff are doing nothing to help!
— Sharon (@shazzamac1973) March 10, 2018
This is not the first time that shoppers have been stuck in the car park due to heavy traffic.
At Christmas time, the arrival of the Coca-Cola truck also saw cars at a complete standstill in the multi-storey for several hours.
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