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360 hit as Zoom flights grounded at Glasgow
 
<a href=http://www.flyzoom.co.uk target=_blank>READ THE FULL ZOOM STATEMENT HERE</a>
 
The Zoom airline passenger aircraft sitting on the apron at Glasgow Airport.
The Zoom airline passenger aircraft sitting on the apron at Glasgow Airport.
 

by Gordon Thomson

HUNDREDS of travellers were stranded at Glasgow Airport today after two flights were grounded because of technical and alleged financial problems.

A Boeing 757 belonging to Zoom Airlines was stopped from taking off for Halifax, Canada, shortly before 11am after the Civil Aviation Authority enforced a detention order. More than 200 people were aboard.

A second flight to Canada, due to leave at noon for Vancouver, was delayed for 12 hours.

Zoom said the plane that had been due to leave Canada to pick the 156 people up had developed a technical fault and a replacement was being flown from London Gatwick to Glasgow tonight.

But reports from Canada said that plane had been grounded due to financial problems.

The chaos left more than 360 people stranded.

The detention order on the plane at Glasgow Airport had been served by CAA chiefs on behalf of Euro Control - the organisation responsible for air space across Europe. Euro Control claims it is owed a substantial sum by Zoom.

A second detention order was also placed on the plane by the UK's National Air Traffic Agency for alleged non-payment of charges.

BAA also enforced a third detention order due money, it is claimed, owed by the airline in connection with services in and out of Glasgow.

Earlier today passengers flying from Paris to Vancouver were stranded in Calgary when the Zoom plane stopped to refuel.

According to reports from Canada, the supplier refused to give any aviation fuel to Zoom because of unpaid bills while the leasing company detained the plane because of money owed.

But Zoom spokesman Ramsay Smith said flights would continue as normal in the days and weeks ahead. He refused to discuss allegations of unpaid debts.

A BAA official said: "BAA Glasgow has been instructed by the Civil Aviation Authority to detain a Zoom Airlines Boeing 757 for the non-payment of charges to Eurocontrol, the European organisation for the Safety of Air Navigation, and NATS, the air traffic services provider."

Publication date 28/08/08

Posted by: steve4349, larbet on 2:36pm Thu 28 Aug 08
zoom went their holiday
Posted by: Stewie Griffin, Glasgow on 2:39pm Thu 28 Aug 08
Come on, would you ever book a flight with a company called Zoom?
Posted by: Hoof Hearted, GlasVegas on 2:44pm Thu 28 Aug 08
Stewie Griffin wrote:
Come on, would you ever book a flight with a company called Zoom?
I know you wouldn't. The word Zoom implies fast, movement. I can see why that frightens you. It's like you'll have to get off your backside and do something.
Posted by: Aunt Sally, Glasgow on 2:44pm Thu 28 Aug 08
Hoof Hearted wrote:
Stewie Griffin wrote: Come on, would you ever book a flight with a company called Zoom?
I know you wouldn't. The word Zoom implies fast, movement. I can see why that frightens you. It's like you'll have to get off your backside and do something.
hahahahahahahah belter
Posted by: fredo, paisley on 2:59pm Thu 28 Aug 08
ave just booked for next year to go to toronto they better not be going down the tubes
Posted by: Hoof Hearted, GlasVegas on 3:04pm Thu 28 Aug 08
fredo wrote:
ave just booked for next year to go to toronto they better not be going down the tubes
They go in the air. The orange train goes down the tubes. Are you Darren Mirren?
Posted by: Heidthebaw, Glasgow on 3:05pm Thu 28 Aug 08
Looks like zoom are finished. Once companies start not paying so many other vital "suppliers" it's a sign they are out of cash.

They are obviously spinning it as technical problems but it's clearly more than that.

I hope not too many people lose out.
Posted by: David S. Rogers, Ottawa on 3:10pm Thu 28 Aug 08
I have travelled with Zoom since its inception 1992 in Ottawa. I go 2x a year to France and on occasion to London. I have NEVER had any problems with them in act I just returned this Tuesday Aug 26 from France. Always had excellent service, beats Air Canada any day. I have recommended ZOOM to many others who are in total agreement.For what you pay the return is fantastic. I hope their troubles are short lived, Hugh Boyle's experience will rule the day.
Posted by: doug, glasgow on 3:37pm Thu 28 Aug 08
"flights were grounded because of technical and alleged financial problems"
seems zooms aircraft have had a poor life first canada 3000 goes bust and sells them to zoom that tryed to do more routes than they could handle.
now it seems the canada 3000 fate is no on zoom.
Posted by: puritycontrol, Glasgow on 3:47pm Thu 28 Aug 08
I hope Zoom arent finished! I've traveled with them twice and were very good, Its importannt for Glasgow to have direct flights to canada, because every other airline that goes to north america goes via London. Glasgow internation airport, should be Glasgow via London internation airport
Posted by: Stewie Griffin, Glasgow on 4:01pm Thu 28 Aug 08
Hoof Hearted wrote:
Stewie Griffin wrote: Come on, would you ever book a flight with a company called Zoom?
I know you wouldn't. The word Zoom implies fast, movement. I can see why that frightens you. It's like you'll have to get off your backside and do something.
Oh, you're a card you. You must be an utter joy to know in real life.

Do your kids hide behind the sofa when you come home?
Posted by: shiresboy, Bothwell on 4:07pm Thu 28 Aug 08
What a bunch of zoomers.
Posted by: Carlos123, Hampshire on 4:09pm Thu 28 Aug 08
Have just looked at a Calgary newspaper website and it says that the Zoom 757 aircraft stranded there was not owned by Zoom - they leased it - and the lease company is owed shedloads!!! Because these low-cost carriers work their aircraft hard, you quickly find people stranded at various locations as delays/cancellations build up. The tighter the margins these days the easier it is to go bust! Do major national carriers fly 757s across the Atlantic? No!!!!
Posted by: azg on 4:16pm Thu 28 Aug 08
Hoof Hearted wrote:
fredo wrote:
ave just booked for next year to go to toronto they better not be going down the tubes
They go in the air. The orange train goes down the tubes. Are you Darren Mirren?
Heheheh! :) Good yin!
Posted by: Helmut de Smegma, Glasgow on 4:20pm Thu 28 Aug 08
This low-cost no frills operation could never be sustained.I wouldn`t touch anything Boyle`s got his fingers on.
Posted by: Helmut de Smegma, Glasgow on 4:22pm Thu 28 Aug 08
Stewie Griffin wrote:
Come on, would you ever book a flight with a company called Zoom?
Or a company called "Easy"?

How`s the Pro-Evolution Soccer game? lol (TGR)
Posted by: Joe Collins, Calgary on 4:28pm Thu 28 Aug 08
Carlos123 wrote:
Have just looked at a Calgary newspaper website and it says that the Zoom 757 aircraft stranded there was not owned by Zoom - they leased it - and the lease company is owed shedloads!!! Because these low-cost carriers work their aircraft hard, you quickly find people stranded at various locations as delays/cancellations build up. The tighter the margins these days the easier it is to go bust! Do major national carriers fly 757s across the Atlantic? No!!!!
Many Airlines fly 757 aircraft across the Atlantic, Continental being only one. Most are non-stop but others refuel in Iceland. Flights from Halifax to Glasgow could be done easily in a 737-800. Vancouver to Halifax is done in 737 routinely, non stop. A distance much further than Halifax to Glasgow. I flew Zoom last July from Canada to Glasgow. The flight and services were great. The smoothest flight ever. I fly Transatlantic frequently and the Zoom flight was one of the best.

One more point Evening Times jets do not use diesel.
Posted by: Helmut de Smegma, Glasgow on 4:43pm Thu 28 Aug 08
Stick to the reliable scheduled airlines - Continental to Newark,US Airways to Philly and Delta (from
Edinburgh) to Atlanta.

Avoid the no-frills.
Posted by: Hoof Hearted, GlasVegas on 4:45pm Thu 28 Aug 08
Stewie Griffin wrote:
Hoof Hearted wrote:
Stewie Griffin wrote: Come on, would you ever book a flight with a company called Zoom?
I know you wouldn't. The word Zoom implies fast, movement. I can see why that frightens you. It's like you'll have to get off your backside and do something.
Oh, you're a card you. You must be an utter joy to know in real life. Do your kids hide behind the sofa when you come home?
I am a joy.......... and not two faced like yourself.

I like how you pretend to be an upstanding, intelligent member of society, and then in other posts show your true colours for the ignorant ill mannered person you actually are.

Nice jekyll and hyde personality trait you've got going on.
Posted by: John Niven, Canada on 4:55pm Thu 28 Aug 08
I'm stuck in Glasgow Airport right now waiting to fly home to Halifax. At about 11 am we were told that our airplane had been "impounded due to failure to pay fees". Apparently the airline is still in negotiations and there is supposed to be an update in about 5 minutes.
Posted by: 2for1, Glasgow on 5:01pm Thu 28 Aug 08
This is a bit of a shocker! As someone who works in the industry, I'd have put money on Zoom being around for a long time. My airline uses them on occasion to move crew between Canada and the UK and although its a basic service, it's very good and the staff are all excellent. Hope for their sakes their jobs are safe!

And for the BA snobs... like Stewie Griffin, given that "the worlds favourite" doesnt do any long haul flights out of Glasgow, Zoom and Globespan are your only choice... regardles of their names if you want to exercise your right to NOT have to fly long haul from England!

And for my final point... Carlos123, I was in Gatwick recently and there were 7 Boeing 757's in one cluster - all US carriers so do major carriers fly 757's over the atlantic... YES!!!!

2f1

PS - fredo... cancel your ticket and book with Globespan - you can upgrade to business class for as little as £100 if your early enough!!
Posted by: Big Al, Paisley on 5:16pm Thu 28 Aug 08
Carlos123 wrote:
Have just looked at a Calgary newspaper website and it says that the Zoom 757 aircraft stranded there was not owned by Zoom - they leased it - and the lease company is owed shedloads!!! Because these low-cost carriers work their aircraft hard, you quickly find people stranded at various locations as delays/cancellations build up. The tighter the margins these days the easier it is to go bust! Do major national carriers fly 757s across the Atlantic? No!!!!
Major carriers do use 757's across the pond on a regular basis, the 757 is in fact ideal for the task. It may not be a twin aisle aircraft but neither were the pionerring jetliners on these routes, the 707 and DC-8...

At Glasgow you'll find 757's arriving from the USA and Canada on a daily basis in the colours of Continental, US Airways and Thomas Cook to name but some. And it's not unusual for aircraft to be leased either, in fact it is extremely common, even the big boys do it. Aircraft leasing is as big a business as airlines themselves.

I hope Zoom don't go belly up either, I flew to Toronto with them this year and found the service and staff to be excellent for a so called lo-co.
Posted by: Big Al, Paisley on 5:18pm Thu 28 Aug 08
Helmut de Smegma wrote:
Stick to the reliable scheduled airlines - Continental to Newark,US Airways to Philly and Delta (from Edinburgh) to Atlanta. Avoid the no-frills.
Why...?

The entire aviation industry is facing challenges right now and that includes the big players you mention.
Posted by: jonnigee, glasgow on 5:44pm Thu 28 Aug 08
Have just bought 8 tickets for next year on their promo. are we atol covered?
Posted by: jonnigee, glasgow on 5:48pm Thu 28 Aug 08
Just had a very quick reply from ATOL who I contacted 10 minutes ago. Zoom flights are not coverd by ATOL. They say that should be coverd if bought by credit card - even taxes!
Posted by: Sandy in Detroit, Detriot, MI on 6:22pm Thu 28 Aug 08
Will you never learn, these Airlines are straight Off The Cuff, and anything can and usually does go wrong. BA,or Air Canada, thats your best bet.
At least you'll get thereon time and no worrys of them going under overnight.
Posted by: expat john, Canada on 6:36pm Thu 28 Aug 08
Sandy in Detroit wrote:
Will you never learn, these Airlines are straight Off The Cuff, and anything can and usually does go wrong. BA,or Air Canada, thats your best bet. At least you'll get thereon time and no worrys of them going under overnight.
Last I heard Air Canada were $30 million in debt & the Canadian government have refused to bail them out AGAIN...(It would have been the second time). Zoom airlines have been on the go for 6 years so they're not "Off The Cuff" as you like to call them. As for Air Canada, your not guaranteed to get there on time. Having flown with them myself as well as members of my family, their service is the worst of all the carriers coming out of Canada.
You've obviously never flown with them.
Posted by: 2for1, Glasgow on 6:40pm Thu 28 Aug 08
Sandy in Detroit wrote:
Will you never learn, these Airlines are straight Off The Cuff, and anything can and usually does go wrong. BA,or Air Canada, thats your best bet.
At least you'll get thereon time and no worrys of them going under overnight.
Sandy, I work for a low cost airline and recently had a 1st class passenger comment on how our low-cost service was 110 x better than the $5000CAD one-way flight he had with Air Canada to London! His exact words were "$5000 for a bigger seat, a cr*p amenity pack and cr*p in-flight service with Air Canada". And regarding on-time arrivals... I had no idea national airlines had zero delays...

Don't be fooled people... just because it's a national airline, doesn't make them better... they are just better at getting more money from the governments to secure their flag-carying future! Just look at the corrupt joke of an airline that is Alitalia... 'nuff said!
Posted by: 2for1, Glasgow on 6:56pm Thu 28 Aug 08
Just heard on the news Zoom have gone into administration and suspended all flights... almost 700 staff out of a job and several thousand stranded world wide. Bad times...

Furthermore... proof that even the 'big' airlines are having troubles...

Passengers travelling aboard United Airlines on transatlantic flights departing from Washington DC’s Dulles Airport can soon bid farewell to free meal service. United is about to gain the dubious reputation of becoming the first airline to cut complimentary meals on long-haul flights, some of which will last well over seven hours.

2f1
Posted by: frankieodonnell, Glasgow on 7:57pm Thu 28 Aug 08
Just to confirm that Zoom has now officially ceased operation and all future flights have been Cancelled. More information is available at www.flyzoom.com
Here you will find information of alternative airlines operating on Zoom routes.
Posted by: expat john, Canada on 8:07pm Thu 28 Aug 08
I wonder if Air Canada will now fly into Glasgow again. Now they have their monopoly back again. A sad day for the consumer.
Posted by: clyde13140, canada on 9:27pm Thu 28 Aug 08
air canada will not have a monopoly to fly to glasgow, canadianaffair(thoma
s cook), globespan and air transat all fly direct to glasgow,although globespan stop their flights in early october,95% of flights from canada to glasgow use 757 jets,with only two engines they are not allowed to go straight over the atlantic,that is why they fly north over nova scotia and over greenland and iceland,in case of any mechanical problems,since i came here to canada in 1978,wardair, quebecair,laker and worldways have gone belly up,even air canada is in trouble,no airline is a sure bet,oh i forgot cp air one of canadas national also went under
Posted by: Bankie, Clydebank on 10:07pm Thu 28 Aug 08

Just another comment on ZOOm airlines, I've used them to go to Ottawa the past five years and found them to be excellent, I for one would hope there was a last minute reprieve for them.

I am (was) due to fly home to Glasgow next Thursday, that's not going to happen now, fortunately I used my credit card so should be rtefunded my half fare (which was cheaper this year than any other year).

As for Air Canada, every time I checked out their air fares they were nearly double what ZOOM charged.

Posted by: iain469, uddingston on 10:13pm Thu 28 Aug 08
What a shock, Boyle did the same with Motherwell F.C. He is not interested in people.....just profit. He should not be allowed to be involved with a company that deals with people. Is he the next Christopher Foster ??
Posted by: expat john, Canada on 10:15pm Thu 28 Aug 08
clyde13140 wrote:
air canada will not have a monopoly to fly to glasgow, canadianaffair(thoma s cook), globespan and air transat all fly direct to glasgow,although globespan stop their flights in early october,95% of flights from canada to glasgow use 757 jets,with only two engines they are not allowed to go straight over the atlantic,that is why they fly north over nova scotia and over greenland and iceland,in case of any mechanical problems,since i came here to canada in 1978,wardair, quebecair,laker and worldways have gone belly up,even air canada is in trouble,no airline is a sure bet,oh i forgot cp air one of canadas national also went under
They'll have a monopoly as far as scheduled airlines go. The others are charter.
Canadian Airlines was another national that went out of business. If memory serves me right, the Canadian government bailed out Air Canada but let Canadian Airlines go to the wall with less debts than Air Canada had. Even though Air Canada got those debts by under cutting Canadian Airlines & running flights at a loss!!!!!
Bankie, sorry to hear about your vacation. Hope you manage to salvage some of it.
Posted by: 2for1, Glasgow on 11:18pm Thu 28 Aug 08
Clyde13140:
Twin engine aircraft can fly over the atlantic (or any other vast expanse of water) - providing the aircraft and crew are ETOPS certified. ETOPS (for those not in the know is Extended Twin engine Operations) can be 60, 90 or 180 - those being the maximum number of minutes from the nearest alternate airport out to sea the plane can fly. Admitedly these aircraft still fly a more northern route, than say a 747, but with ETOPS you can shave up to two hours of an extended range flight to the states/ canada.

expat john:
AirCanada would not be the only schedule airline from Glasgow to Canada. Globespan are a scheduled airline too and as of today have probrably just become the biggest operator on the Glasgow-Canada route! (based on their 757 & 767 ops to Canada compared to Thomas Cooks sole 757 operation I believe!)
Posted by: 2for1, Glasgow on 11:21pm Thu 28 Aug 08
Sorry clyde... miss-read your post... didnt see the 'straight' over the atlantic!

My bad! :)

2f1!
Posted by: clyde13140, canada on 12:52am Fri 29 Aug 08
hi 2for1,thanks for the added info,i will be flying back home to glasgow for a vacation in october with thomas cook,i feel lucky ,i had filled in the online booking form for zoom,and i was ready to push the confirm button,and then decided to check out air transat(who use thomas cook)and found a better air fare,so lets hope they stay afloat
Posted by: adafr, NY on 8:28am Fri 29 Aug 08
gothiclover dot c o m needs your support! For exchange, we provide you various services, from friends making to dating arrangement, based on our tens of thousands members!
Posted by: Stewie Griffin, Glasgow on 9:17am Fri 29 Aug 08
Hoof Hearted wrote:
Stewie Griffin wrote:
Hoof Hearted wrote:
Stewie Griffin wrote: Come on, would you ever book a flight with a company called Zoom?
I know you wouldn't. The word Zoom implies fast, movement. I can see why that frightens you. It's like you'll have to get off your backside and do something.
Oh, you're a card you. You must be an utter joy to know in real life. Do your kids hide behind the sofa when you come home?
I am a joy.......... and not two faced like yourself. I like how you pretend to be an upstanding, intelligent member of society, and then in other posts show your true colours for the ignorant ill mannered person you actually are. Nice jekyll and hyde personality trait you've got going on.
Ah, god love you. You're only on this earth to be pitied.
Posted by: Jaym, Glasgow on 10:04am Fri 29 Aug 08
here we go again. another day of petty school playground name calling by faceless posters, uninterested in using the forum for what it was designed for - commenting on the stories.
the evening times really should do something about this.
Posted by: Alessandro, Airdrie on 10:30am Fri 29 Aug 08
Just look at the corrupt joke of an airline that is Alitalia


You know Alitalia is an acronym? Always Late In Take-off, Always Late In Arrival.
Posted by: Stewie Griffin, Glasgow on 10:40am Fri 29 Aug 08
Jaym wrote:
here we go again. another day of petty school playground name calling by faceless posters, uninterested in using the forum for what it was designed for - commenting on the stories. the evening times really should do something about this.
I agree. I'm heartly sick of being slagged off just for having a differing opinion.
Posted by: Jaym, Glasgow on 10:45am Fri 29 Aug 08
Stewie Griffin wrote:
Jaym wrote: here we go again. another day of petty school playground name calling by faceless posters, uninterested in using the forum for what it was designed for - commenting on the stories. the evening times really should do something about this.
I agree. I'm heartly sick of being slagged off just for having a differing opinion.
dont get involved in a slagging match then!
Your posts aren't entirely innocent, and by the looks of your comments you brought some of it on yourself. I know Hoof Hearted appears to have started it with his / her comment, but rise above it and don't respond.

stick to commenting on the story in hand and leave the childish behaviour at home.
Posted by: jim, Glasgow on 11:10am Fri 29 Aug 08
Boom Boom in the Zoom zoom romm!
Posted by: clyde13140, canada on 8:20pm Fri 29 Aug 08
cant we act like adults and stop the bs?the important thing here is the hard working people who have lost their money and their vacation,airlines should have to post a bond of 25 million pounds that would ensure that if this happens every one would get their money back
Posted by: brianscottie43, Toronto, Canada on 4:36am Sat 30 Aug 08
expat john wrote:
Sandy in Detroit wrote: Will you never learn, these Airlines are straight Off The Cuff, and anything can and usually does go wrong. BA,or Air Canada, thats your best bet. At least you'll get thereon time and no worrys of them going under overnight.
Last I heard Air Canada were $30 million in debt &amp; the Canadian government have refused to bail them out AGAIN...(It would have been the second time). Zoom airlines have been on the go for 6 years so they're not "Off The Cuff" as you like to call them. As for Air Canada, your not guaranteed to get there on time. Having flown with them myself as well as members of my family, their service is the worst of all the carriers coming out of Canada. You've obviously never flown with them.
When did you "last hear". $30 million in debt for one of the world's major airlines is a drop in the ocean. As of the end of 2007, Air Canada's short/long term debt totalled approximately $4.5 BILLION with a net equity of almost $2.5 BILLION. They have had problems in the past but the company is now well run and I would fly with them in preference to some fly-by-night (pardon the pun) outfit. To the best of my knowledge Air Canada has never left anyone stranded in a foreign land without providing an alternative solution.




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