Scotland’s flagship hospital for cutting waiting times has recorded a 99% satisfaction rate among patients.

The vast majority of patients surveyed at the Golden Jubilee Hospital in Clydebank said they were satisfied with standards of cleanliness and privacy.

The first national study of its kind of hospital inpatients also found 98% were happy with the length of wait from arriving at the hospital to ward admittance.

More than nine out of 10 were satisfied with the length of time they waited between referral and admittance to hospital and 78% of people questioned said they had been made aware of who was in charge of the ward.

A total of 87% of patients said they were pleased with the quality of food and drink they received while recuperating at the hospital.

The survey questioned 1400 patients admitted between October 2008 and September 2009 as part of NHS Scotland’s 2009/10 Patient Experience Survey. A total of 1010 responded.

Shona Chaib, nurse director at the Golden Jubilee, said: “The majority of our patients have had a positive experience, but we do not want to be complacent.

“It is disappointing when a patient tells us they have had a negative experience.

“We guarantee that we will look into these areas to see if we can make any improvements for the future.”

The survey also gave an indication of the type of patients who attended the Golden Jubilee during the timeframe.

More than 80% were on a waiting list or planned entry and the remainder were emergency or urgent admissions.

The majority of patients – 60% – were aged 65 while only 2% were aged 16 to 34.

The hospital carries out around 40% of all hip and knee replacements in the west of Scotland and is home to the West of Scotland Heart and Lung Centre.

Earlier this year the hospital became the first in the NHS to offer gastric band surgery.