Fuel advisers take the heat out of bills for GHA tenants

FUEL advisers have helped housing association tenants keep warm during the bad weather and saved them £500,000.

Loading Comments

The Glasgow Housing Association (GHA) scheme, which gives householders free advice, was launched three years ago.

It is estimated it has so far helped tenants save more than £500,000 on their power bills.

All the big six energy companies announced price increases last autumn, with the average family's dual fuel bill now at a record high of around £1400 a year.

GHA's fuel adviser service offers advice on how to cut bills and get access to the cheapest tariffs.

Advisers can also speak to fuel firms on behalf of tenants and arrange low-cost payment arrangements with energy companies.

James Tarditi, 63, is one of more than 5000 people helped by the scheme since the scheme was launched in 2009.

He had a new meter installed and for 18 months received estimated bills, but was hit with a bill for £900 when the meter was checked.

A GHA fuel adviser contacted his energy company and arranged for the bill to be waived as the meter was faulty.

Mr Tarditi said: "My fuel adviser was brilliant and never took 'no' for an answer.

"It only took a couple of weeks from me contacting GHA to getting this solved.

"I'd say to any tenant who is having problems with their fuel bills to make an appointment with a fuel adviser."

Fanchea Kelly, GHA executive director of housing support services, said: "Rising fuel bills are a big concern for many of our tenants.

"Tenants should be able to put their heating on during a cold spell without the fear of receiving a huge gas or electricity bill.

"The service is free for all of our tenants to use and can make a big difference.

"Tenants can receive expert advice on how to stay warm without hitting them in the pockets."

The fuel adviser service is one way GHA is contributing to Sustainable Glasgow – a partnership which aims to make the city one of the most sustainable in Europe and reduce the city's carbon emissions by 30% by 2020.

Any GHA tenant who would like a visit from a fuel adviser should contact their local housing officer, or phone the customer service department on a landline on 0800 479 7979 or 0141 274 7979 from a mobile.

vivienne.nicoll@ eveningtimes.co.uk


Commenting & Moderation

We moderate all comments on Evening Times on either a pre-moderated or post-moderated basis. If you're a relatively new user then your comments will be reviewed before publication and if we know you well and trust you then your comments will be subject to moderation only if other users or the moderators believe you've broken the rules

Moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours. Please be patient if your posts are not approved instantly.


Have you got a story?

Contact the news desk on 0141 302 6520 or email news@eveningtimes.co.uk
A weekly round up of social highlights

A weekly round up of social highlights

Cat's Eyes on Glasgow

The Look Awards, a bra fitting and going veggie at Usha’s.




Gail’s Gab

Gail’s Gab

Gail Sheridan is a mother-of-one and wife to Tommy and she likes to get political with the hot topic of the week in her column Gail’s Gab.

Michelle McManus

Michelle McManus

Sussed in the City

Jam packed with Empire biscuit making.

Janice Bell

Janice Bell

You couldn’t make up half the stuff that happens to PA Janice Bell- some of the jams she gets herself into are worth a story or two.