Michael Cross and Vicki McIntyre work closely with the artists coming to perform at the venue, their managers and the tour promoters.
Their job begins at the point an event is confirmed and continues until the day it goes live.
Concert event managers start with initial communication between the client, the company and its contractors through to supporting the sales team in their tendering and negotiations for an event.
Prior to opening night, they work on concert layouts, event details for the box office as well as stage design and set-up.
The back-of-house areas where the team spend a lot of their time and the artist dressing rooms were among the first to receive a final lick of paint and reach completion. They are now locked and ready for Rod Stewart and his team.
With a custom-built venue like The Hydro, the team can cater for all manner of requests, from the technical set up to the sometimes outlandish requests from artists.
Requests have ranged from snooker tables and space for five-a-side football with members of staff to multiple swimming pools coming on site and figuring out how to suspend a drum kit while making it rotate 360 degrees.
The team have also had to ensure all backstage areas smell of candy floss and provide silver platters filled entirely with walnut whips.
Michael said: "The planning process can be fairly intensive. We look at everything from event design, logistics and audio-visual design to budgeting and client liaison. Building strong relationships is key to what we do.
"Gearing up for The SSE Hydro to run alongside venues such as the O2 arena and Madison Square Garden will mean an increased capacity and the ability to attract the biggest touring stars. It is going to be busy."
Vicki said: "Scotland has a real passion for live music which makes it all the more exciting to work on the concerts that will be coming to this world class venue.
"The industry can be very fast-paced and as an event management team we are looking to deliver the best arena experience in the world.
"We need to ensure all the various departments are working together from the moment an event comes on sites."