Shut down for Games ticket website

Games bosses have ordered the closure of the Glasgow 2014 ticketing website and call centre until technical issues can be resolved.

Loading Comments
Share
Print

A statement from the Games 2014 said: "At 5pm today we instructed our Official Ticketing Agent Ticketmaster to close the Glasgow 2014 ticketing website and call centre until we can be assured that the technical issues being experienced by our ticket buyers over the last day and half are resolved to our satisfaction. Ticketmaster is working as quickly as possible to act on this instruction.

"From 6pm, no further customers will be able to join the website queue or access the call centre until further notice. However, customers logged on to the website at this point should be able to complete their session.

"We want the purchase of Commonwealth Games tickets through the Ticketmaster system to be a positive experience for all customers and we realise this has not been the case for many.

"We thank everyone for their patience and apologise unreservedly to everyone who has been affected and inconvenienced by this disappointing situation.

"We have sold more than 55,000 tickets since we opened the ticketing website yesterday and there will still be a great range of tickets available for most sports and the Ceremonies when we re-open.

"We will not allow the frustrations experienced by our customers throughout the last day and a half to continue further. We will only re-open the site once Ticketmaster is confident that the issues with the website have been resolved.

"Our continued focus is on being able to offer our customers a robust website on which they can purchase tickets for the Commonwealth Games."

"We will provide an update on re-opening through our social/digital platforms and on our website."

Sport

Commenting & Moderation

We moderate all comments on Evening Times on either a pre-moderated or post-moderated basis. If you're a relatively new user then your comments will be reviewed before publication and if we know you well and trust you then your comments will be subject to moderation only if other users or the moderators believe you've broken the rules

Moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours. Please be patient if your posts are not approved instantly.

163358

Have you got a story?

Contact the news desk on 0141 302 6520 or email news@eveningtimes.co.uk
Janice Bell

Janice Bell

You Couldn't Make This Up

The secret world of the wheelie bin.

Times Out

Entertainment

Lifestyle

TV Advert
Michelle McManus

Michelle McManus

Columnist Michelle McManus is Sussed in the City, and loves to chat about anything and everything.

A weekly round up of social highlights

A weekly round up of social highlights

Cat's Eyes on Glasgow

I get my cheer on for Scotland’s euro qualifiers, sweat in bikram yoga and head to an enchanted forest.

Gail’s Gab

Gail’s Gab

Gail Sheridan is a mother-of-one and wife to Tommy and she likes to get political with the hot topic of the week in her column Gail’s Gab.