I FULLY agree with reader Paul Donovan when he says the architects who designed the new Queen Elizabeth University Hospital should not be patting themselves on the back.

They had no thought whatever for elderly or disabled people attending the hospital.

From the drop-off point for taxis, to crossing at a set of lights is just daunting for older people. I can still feel the wind from a McGill's bus flying past me as my husband and I attempted to cross.

Once inside, it is walk, walk again, to information desk, to check in points, then back again to the lifts.

Once upstairs to your clinic, the seemingly miles of endless corridors are horrendous. I've been in that hospital three times, and each time someone has had to get me a wheelchair.

At least with the old hospital your taxi driver or family dropped you off at your required clinic, be it Orthopaedic, General Outpatients or X-ray.

The Queen Elizabeth University Hospital is just too big.

Mrs Margaret Taylor, Nitshill, via email

I COULDN'T agree more with the letter that 'EJ' wrote regarding Advent Calendars. It was always a tradition in our house that our Dad would take my Sister and me out to choose our advent calendars. We always got excited to open a door every day and there was only ever little pictures not chocolate. Though our Dad has sadly passed away, my Sister and I still keep up the tradition and we had to search several places to find just the card kind. Luckily we did locate a couple but it's getting harder and harder to find ones that aren't 'cartoony' and full of chocolate.

Elspeth Thompson, Milngavie, via email

IT beggars belief that nearly one million people in Glasgow haven't turned up for hospital appointments since 2011. It doesn't take long to contact a surgery to request that they cancel or rearrange treatment. Who knows how much time and money has been wasted on these appointments, to say nothing of the needy patients who could have benefitted instead. Before we criticise NHS services and resources in future, we should consider how we ourselves use, and sometimes misuse, the health service.

Brian Atkinson, Glasgow, via email