Yes, there have been some isolated cases of uncaring staff. But my wife was taken into A&E, she had an X-ray that day, a scan the following morning, resulting in her being operated on by 7pm that evening.
She was in intensive care for six days, then high dependency for a further few days, in these units she had complete one-to-one 24/7 attention, after which she was transferred to a general ward in a different hospital. Again she received first-class care for a further four weeks. I owe these hospitals for my wife's life.
This was experienced in two Glasgow hospitals, and I'm sure this level of care is not unique to me.
Regarding your stories about the book on the old photos of Cranhill (October 1), I recall the young girl who lived opposite my sister's house becoming Miss Scotland.
Her name was Isabella Rae and she was only 17 and later that same year won the Miss Personality contest while she was on holiday in England.
I also recall the small tenants' community hall where I spent many a great night dancing to local bands. Yes, these were indeed happy times and I must thank you for stirring up all those happy memories once more.
I stood waiting for a private hire taxi near the hackney rank at Buchanan Street Bus Station.
Out of more than a dozen hackneys that picked people up, there were only two drivers who got out and helped the passengers with their luggage and even they were shaking their head because they had to get out of the cab.
I would like to say on behalf of my family, what an excellent team of nurses and staff at the New Victoria Hospital in Glasgow, who looked after my mother.
They were fantastic and the much-maligned NHS should hold them up as a shining example.