Here is the second part of our exclusive video series. It was filmed during Sir Alex Ferguson's recent appearance at Glasgow's Royal Concert Hall: Alex Ferguson Live in Conversation in association with The Herald.
In part one the 74-year-old from Govan talked about communication and team talks.
And in this second of three clips, the most successful manager in British football history talks about how he mastered the art of handling players during his 27 years at Old Trafford.
Let us know what you think of Fergie's philosophy in the Comments section. And you can now watch the final part of the series, Alex Ferguson on leadership.
Alex Ferguson's latest book, LEADING, is out now
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