Potholes and the state of the roads are the biggest complaints for council services, according to a new survey.

The Glasgow Household Survey has shown seven out of 10 people are satisfied with the overall services provided by Glasgow City Council.

However, within the survey satisfaction varied, with museums, libraries and parks showing the most satisfaction and roads maintenance and potholes the lowest.

Just seven per cent of people said they were very satisfied with the condition of the city’s road maintenance and only 31 per cent were either very or fairly satisfied.

Potholes have been a continual challenge for the council with a backlog unable to be cleared as each winter brings more damage and a fresh round of potholes to be filled.

The Evening Times’ Spothole campaign uncovered potholes across the city as readers sent in their pictures of craters in their area.

We revealed that Glasgow City Council paid out half a million pounds in compensation for damage caused by potholes in the last five years.

And despite the council investing larger sums in pothole filling and road resurfacing, the problem is as bad as ever, according to the survey.

According to the survey, residents in the city have yet to feel the benefit of the increased investment.

More than half of those surveyed said they were not satisfied with the speed at which potholes are repaired and four in 10 were not satisfied with the quality of repairs and only six per cent were very satisfied.

A leading motoring group advised drivers to let the council know how strongly they feel about the roads and the problems it causes them in daily life.

A spokesman for the Institute of Advanced Motoring said: “Sadly it is very well known that the amount of money motorists pay through their road related taxes is not reflected in the investment in road repairs and infrastructure, so we are not surprised to see these findings. 

“Motorists are right to feel aggrieved about this, as it not only hampers their ability to get to work on time, but also prevents industry on making on-time deliveries in a market that is getting increasingly competitive. 

“Motorists would be advised to make their views known to their local councils, and to use their councillors and MPs to make representations on their behalf to try to get some of their hard-earned tax pounds invested into the roads to help the city moving smoothly.”

At the other end of the scale, museums, galleries, libraries and parks scored the highest.

Museums, which are free in Glasgow, scored a 96 per cent satisfaction rating, libraries 93 per cent and parks 88 per cent.

More than eight out of 10 were satisfied with the city’s schools and nurseries.

Nursery schools scored the highest level of satisfaction rating with 86 per cent approval, Primary schools had 83 per cent approval and secondary schools 82 per cent.

A council spokesman said: “The Glasgow Household Survey provides an invaluable insight into how the people of the city use council services – from bin collections and schools to museums and community centres – and their experience of these.  

“The results of the survey are then used to shape council priorities, policy and strategy.  Just one example of this is the report on of how people travel into the city centre, and the findings from this will help to inform policy decisions on how this can be done more effectively in the future.”