A CARE home near Glasgow has been told to make 'urgent improvement' by inspectors.
The Care Inspectorate has served a formal Improvement Notice on Campsie View care home following an inspection which raised serious concerns about harm and neglect of residents.
The facility for older people in Kirkintilloch has been given four elements of care to urgently improve on following the visit.
These include ensuring that residents are kept safe and are protected from harm and neglect.
Management at the home must ensure staff practice is monitored to ensure residents are supported appropriately at all times, and they must ensure that all staff are trained in preventing and recognising harm.
A Care Inspectorate spokesperson said: "The care experienced by residents at this care home is not good enough and must improve.
"We will visit this care home again soon to check on progress and if we are not satisfied that the matters raised are being addressed urgently we will not hesitate to take further action.
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"Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights."
Management must also ensure any treatment or interventions experienced by residents are safe and effective, and that medication is managed in line with good practice guidance.
Staff must also be trained appropriately and appropriate care plans must be set out which detail how residents’ individual health, welfare and safety needs are to be managed and met.
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The Care Inspectorate have encouraged anyone with concerns to contact their helpline on 0345 600 9527."
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